All products purchased on BuyGoods, come with a no questions asked minimum 30 day money back guarantee. Many products offer a longer refund period - check the product's sales page or label.
For digital products, lookup your order here, click on the "Get Help" button and then "Submit Refund Request". Refunds are typically processed within 24 hours or sooner. For physical products, follow the same process and you will be provided with a return-address to mail the product back. As soon as we receive the product, a refund will be issued to your account.
You can contact us anytime, by submitting a ticket, calling us at or sending an email to: firstname.lastname@example.org.
BuyGoods does not provide any reimbursement for return shipping fees.
You can always access all your orders, track packages and make changes, under the order lookup page.
If you have any questions or concerns, you can always contact us, 24 hours a day, 7 days a week, by visiting the contact page. We are always here for you!