Customer Delight Center
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At BuyGoods we are dedicated to helping you with any questions about your order!

Instant Order Look Up

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If you see a charge from "BuyGoods or" on your statement, it means you or a family member has purchased one of the products we sell online.

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Our customer support team is available 7 days a week.

For U.S.A. Support

1-302 455 7162

For E.U. Support

+44 1704 320405

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Asked Questions

What is BuyGoods?

BuyGoods is a global Internet Retailer, offering safe and reliable online shopping experience focused on customer's experience and service. At BuyGoods Inc. we believe every interaction is an opportunity to create a long-lasting impression and earn a customer for life. We value our clients and always aim to provide a great experience and are available to help & support our customers.

How to contact BuyGoods?
How do I get a refund from BuyGoods?
Is BuyGoods website secured?
Which payment methods are accepted by BuyGoods?
Is BuyGoods safe to use?
How can I view my BuyGoods orders online?
Is BuyGoods Live Legit?
Where is BuyGoods based?
Why do I see a charge by BuyGoods?
How do I know BuyGoods is a secure website?
What happens after I place the order?
What is a digital eBook and how do I download this?
I want a hardcopy of the ebook, do you have this?
Why do I need to keep the digital version, if I have received a physical book?
How can I get more product help?
When will I receive the product?
How can I track my order?
Can I get a refund?
How do I get a refund for a digital order?
How do I get a refund for a physical product?
How can I view my orders online?
How do I cancel a subscription/recurring charges?
Why is my payment being declined?
Why is my order being tagged by the anti-fraud system?
Why do I need to send in a copy of my credit card and ID?
Can I make a purchase over the phone?
Which payment methods are accepted by BuyGoods?
Do you accept PayPal?